Back

AI Lead Qualification & Auto-Response System

Self-initiated build — designed, built and tested in-house; not commissioned by a client.

n8n workflow canvas for the lead qualification and auto-response automation

PROBLEM

Service businesses like small clinics lose time, and sometimes leads, when every inquiry has to be read, judged and answered by hand. Urgent messages end up sitting in the same queue as spam, and replies go out whenever someone finds a spare minute rather than when the lead actually needs one.

APPROACH

Instead of just routing messages, the system reads each inquiry, decides whether it's a real lead, and prepares a response, so a human only has to review and send instead of drafting from scratch.

SOLUTION

Built in n8n — a webhook captures the incoming inquiry, GPT-5-mini analyzes the message to determine if it's qualified, how urgent it is, and what service is being asked for, then drafts a personalized reply. Everything is parsed and logged to a spreadsheet automatically.

WHAT IT DEMONSTRATES

  • Real-time AI analysis of unstructured text
  • Structured data extraction (JSON) from a language model
  • End-to-end automation from trigger to logged record